Guiding Principles
No Surprises Our price will be clearly communicated; there will be no surprises when you check the charges. We will always be there to pick you up, if your flight is early or late … we will be there, no surprises. Early morning pick up at your residence / motel / hotel … we will reconfirm your pick up the night before and your driver will arrive before your pick up time. Again, no surprises.
Complete business transparency We do not offer “ad hoc” pricing or pricing du jour. We do not raise our prices to take advantage of seasonal demands (i.e. our valued tourists). Our prices are cost based and are clearly posted on our website for all to see. The price we quote over the phone will be the same price posted on our website with no exceptions.
Held to a higher standard We hold ourselves and want to be held to a higher standard. We would like to be known far and wide as the “gold standard” for service in the car service industry. Exceptional reliability, exceptional drivers, unequaled in vehicle amenities (Wi-Fi & iPads)
A serious business that we take very seriously This is a serious business and we understand that. Missing a flight is a very big deal. Arriving after a long trip and not having your car service curbside is also a very big deal. We plan, check, check and then check again to ensure that we will always be there for you. We do a lot of the worrying so you don’t need to. The last thing on your worry list should be if your car service is going to show up.
We will strive to always exceed our customers’ expectations Whether it’s your first ride or your 100th ride we will always approach each trip with the same commitment and enthusiasm to make your experience the best it can be … so that when you talk about “The Green Shuttle” it will always be in a very positive context.
