| BOOK YOUR RIDE |
| SOME TIPS ON BOOKING YOUR RIDE SUGGESTED PICKUP TIME You will receive a suggested pickup time when you book your ride. These are calculated from your exact pickup location and are very "safe" and allow for traffic considerations. In other words, you will always make your flight. If you are a frequent traveler, have priority check-in privileges, and feel your suggested pickup time is too early (or to late) , simply put your preferred pickup time in the "Other Information" box during the booking process. IF YOU ARE BOOKING FOR SOMEONE ELSE (IE; YOU ARE AN ADMINISTRATIVE ASSISTANT) Please fill out the form as though you ARE the primary traveler. If you are an administrative assistant and you want to receive the confirmation please put your e-mail address in the e-mail box. You can also add additional contact information in the "Other information" text block. POINT-TO-POINT TRIPS Let's say you are not going to or from an airport. Maybe you are going from a residential address in one town to a residential address in another town. Use the "HOURLY RENTALS" booking feature and simply estimate the time you think it will take to drive between the locations. We will call you, once the order is entered, to firm up your logistics and give you a final price for your trip. Our minimum point-to-point rental time is 3 hours. DRIVER GRATUITY We have built a suggested 20% gratuity for your driver into the booking feature. If you want to give your driver something other than 20% simply state you intentions in the "Other information" text box. You can put in a percentage (other than 20%) or you can put in a dollar value. IMPORTANT NOTE: No charges are processed until after your service is provided. If your driver was extraordinary (or otherwise) you can call us after your trip and say ..."Johnathan was extraordinary, we would like to add a 30% gratuity to our fare for his service". We will be happy to do this and it will be reflected on the final receipt we send you. PAYMENT NOTES If you are paying by credit card you will have the option in the payments section to either add the driver gratuity to your credit card or pay the gratuity to your driver in cash. If we already have your credit card on file simply select "card on file" as your payment option. We will not process any charges until after the service is provided. MEET AND GREET OPTION (ADDITIONAL COST) Massport regulations do not allow drivers to leave their vehicles. In some instances you may require additional assistance. Examples could include help with luggage or physical assistance. Assisting small children into the airport and helping them with the check-in process. We refer to these services as "meet & greet". They are optional and can be selected during the booking process. MOST IMPORTANTLY, YOUR COMMENTS & FEEDBACK ARE VERY MUCH ENCOURAGED.
THE FOLLOWING IS A SUMMARY OF IMPROVEMENTS WITH THE NEW "BOOK A RIDE"
|
| RESERVATIONS CALL 1. 866 . 934 . 6476 |
